Why is 38 EURO taken from my bank account?

Thank you for contacting us. We understand your concern regarding the recent membership fee, and we’re here to help clarify everything.

Perhaps you didn’t notice it, but that is okay. The membership terms were displayed in multiple areas of our website to make sure everything was transparent before checkout.

For your reference and compliance, you may review the membership details directly on our website.

This membership you paid for provides helpful tools designed to make your shopping experience simpler and more cost-effective by helping you discover the lowest prices online, compare deals across multiple stores and platforms, and save time while ensuring you get the most value

We’ve also attached screenshots and supporting files that show where the membership terms appeared during the purchasing process. You may not have noticed them at the time, so we hope these visuals help give a clearer view of how the information was presented during checkout. You are also very welcome to visit our store again now you have a active membership.

If you would like to manage or cancel future renewals, we can guide you through that process. or if you still have questions, please feel free to reply to this email — we’re happy to assist further.

Take care, and all the best to you and your family.